The Impact of Digitization: How HR Will Change

Balaji Panigrahy- HR

The human resources departments are usually packed with activity. From understanding the resource needs of a business to connecting and finding the right

A typical human resources department is a frenzy of activities. From understanding the needs of a business to connecting with and finding the right resources to fulfil them, the department has a lot on their hands at any given point of time.

But today, a new world of HR technology and design teams is on the horizon of growth. Modern technologies like mobile, cloud computing and more are now enabling HR leader to not just revolutionize hiring, but also improve the employee experience.

How digitization will change HR

Employee experience  

The current HR processes are mostly based on system records with web browser access, paper form to web form and transaction system based on process design of a business. But with digitization, HR will become an integrated platform using mobile apps, cloud based applications, real time analytics, employee dashboards and more, to create a human centered experience driven design.

Goal driven approach

The HR can now think of a way to make people and technology work towards achieving business goals in a more effective manner. By bringing together social, mobile, analytics and cloud technologies (SMAC), the HR can use the platform to develop apps that keep employees engaged and help them work towards the end goal, mitigating all the risks in between.

Efficient hiring

Digitization of HR will enable professionals to dig deeper into the talent pool from across the world. Using smarter apps and data analysing tools, the HR can look for specific skill sets in the desired fields and connect with them almost instantly. The modernization of the approach is sure to reduce the hiring cycle for businesses.

Employee satisfaction

The HR process – from hire to retire, plan to source, acquire to onboard, performance monitoring to rewarding employees, assessing productivity to developing effective strategies, will all be simplified with digitization. With modern technology the HR can dig deeper into employee analytics apart from general demographics to understand how they work, how they can be encouraged to perform better and what roles they are the best suited for.  

Decentralisation of HR

With the latest technologies, businesses can expand their HR teams to multiple locations and access a global talent pool for hiring.  The staff can work over a secure, uninterrupted and integrated platform from anywhere, anytime, making it easier to collaborate with the in-house team. With remote working becoming a trend amongst the millennials, digitization is a welcome change to HR.

How can businesses get started

Instead of resorting to traditional HR processes, businesses should change management to Digital HR.

By using modern technology, all processes can now be made on a workflow basis. This will ensure that employees can continue working in an effective manner, without having to reach out to the HR and awaiting a response.

While digitization will surely cut down on the role of the human resources department by automating redundant processes, businesses will still need professionals to manage some aspects of real employee engagement. Simply put, HR shared services and HR staff will need to be moved towards transformation.

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